Foodoga
Privacy Policy
Your privacy is important to us. This policy explains what we collect and why.
Last updated: June 5, 2026
1. Information We Collect
We collect information you provide when you create an account, place an order, contact us, or subscribe to updates. This includes name, email, phone number, shipping address, and order details. We also collect limited technical data such as device type, browser, IP address, and pages visited via cookies and analytics tools.
2. How We Use Your Information
- To process and deliver your orders
- To send order confirmations, shipping updates and customer service messages on WhatsApp, SMS or email
- To improve our products, website and customer experience
- To send marketing communications (only if you have opted in)
- To comply with legal obligations under Indian law
3. Sharing Your Information
We do not sell your personal data. We share limited information with trusted partners only to fulfil your order — courier and logistics partners (e.g. Delhivery, Shiprocket), payment processors (e.g. Razorpay), and communication platforms (e.g. WhatsApp Business / Meta). All partners are bound by confidentiality.
4. WhatsApp & Meta Communication
When you contact us on WhatsApp or place an order, we may send you transactional messages (order confirmation, dispatch, delivery) through the official WhatsApp Business API operated by Meta. By messaging us first or opting in at checkout, you consent to receive these messages.
5. Cookies
We use cookies to remember your cart, keep you signed in, and measure traffic. You can disable cookies in your browser, but some features (cart, checkout) may not work.
6. Data Security
We use SSL encryption, secure payment gateways and access controls to protect your data. No method of transmission is 100% secure, but we follow industry best practices.
7. Your Rights
You can request a copy, correction or deletion of your personal data at any time by emailing hello@foodoga.in. We respond within 30 days.
8. Children
Our services are not directed to children under 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.
10. Contact
Foodoga
Shivaprasad Housing Society, Shop No. 1A, Pushpa Sugandh, Near Reliance Digital, Katraj Chowk, Pune – Satara Rd, behind Manik Moti Building, Katraj, Pune, Maharashtra 411046, India
Email: hello@foodoga.in · Phone: +91 76610 47740